{"id":72979,"date":"2026-06-01T09:01:36","date_gmt":"2026-06-01T07:01:36","guid":{"rendered":"https:\/\/eshop.martinky.com\/odstupenie-od-zmluvy\/"},"modified":"2026-06-01T09:20:34","modified_gmt":"2026-06-01T07:20:34","slug":"odstupenie-od-zmluvy","status":"publish","type":"page","link":"https:\/\/eshop.martinky.com\/en\/odstupenie-od-zmluvy\/","title":{"rendered":"Withdrawal from contract"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"72979\" class=\"elementor elementor-72979 elementor-72966\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d4686c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d4686c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8eaccef\" data-id=\"8eaccef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a644e7 elementor-widget elementor-widget-spacer\" data-id=\"4a644e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb4bbb elementor-widget elementor-widget-shortcode\" data-id=\"5eb4bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">         <div class=\"oodz-wrapper\" id=\"oodz-wrapper\">\n\n                        <div class=\"oodz-success\" id=\"oodz-success\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\">\n                <div class=\"oodz-success-check\" aria-hidden=\"true\">&#10003;<\/div>\n                <h3>Withdrawal received<\/h3>\n                <p id=\"oodz-success-msg\"><\/p>\n            <\/div>\n\n            <form class=\"oodz-form\" id=\"oodz-form\" novalidate>\n                <input type=\"hidden\" id=\"oodz_wp_nonce\" name=\"oodz_wp_nonce\" value=\"f586fe0fd9\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/72979\" \/>\n                <div class=\"oodz-intro\">\n                    <h2 class=\"oodz-title\">Withdrawal from contract form<\/h2>\n\n                    \n                    <p>Under EU Directive 2023\/2673 you have the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason.<\/p>\n                                        <div class=\"oodz-guest-note\">\n                        <strong>Important:<\/strong>\n                        Enter the e-mail address you used when placing the order. If you no longer have access to it, fill in the billing postcode from the order.                    <\/div>\n                                    <\/div>\n\n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-meno\">\n                            Full name                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"text\"\n                            id=\"oodz-meno\"\n                            name=\"meno\"\n                            autocomplete=\"name\"\n                            value=\"\"\n                            required\n                        >\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-email\">\n                            E-mail address                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input\n                            type=\"email\"\n                            id=\"oodz-email\"\n                            name=\"email\"\n                            autocomplete=\"email\"\n                            value=\"\"\n                            required\n                        >\n                    <\/div>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-objednavka\">\n                        Order number                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                                            <input\n                            type=\"text\"\n                            id=\"oodz-objednavka\"\n                            name=\"objednavka_id\"\n                            placeholder=\"e.g. 12345\"\n                            value=\"\"\n                            required\n                        >\n                        <p class=\"oodz-field-help\" style=\"margin-top:6px;\">\n                            Once you fill in your e-mail (or postcode), we will load the products from this order so you can select them with checkboxes.                        <\/p>\n                                    <\/div>\n\n                <div id=\"oodz-deadline-info\" class=\"oodz-deadline-info\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\"><\/div>\n\n                                <div class=\"oodz-field oodz-field-psc\">\n                    <label for=\"oodz-psc\">\n                        Billing postcode from the order                        <span class=\"oodz-optional\">(if you no longer have access to the original e-mail)<\/span>\n                    <\/label>\n                    <input\n                        type=\"text\"\n                        id=\"oodz-psc\"\n                        name=\"psc\"\n                        maxlength=\"10\"\n                        placeholder=\"e.g. 01001\"\n                        autocomplete=\"postal-code\"\n                    >\n                <\/div>\n                \n                <div class=\"oodz-field\">\n                    <fieldset>\n                        <legend>\n                            Withdrawal scope                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/legend>\n                        <div class=\"oodz-radio-group\">\n                            <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"cela\" checked>\n                                Whole order                            <\/label>\n                                                        <label class=\"oodz-radio-label\">\n                                <input type=\"radio\" name=\"rozsah\" value=\"ciastocne\">\n                                Selected products only                            <\/label>\n                                                    <\/div>\n                    <\/fieldset>\n\n                                        <div class=\"oodz-refund-info\" id=\"oodz-refund-info\" style=\"display:none;\"><\/div>\n                <\/div>\n\n                                                <div class=\"oodz-field\" id=\"oodz-produkty-checkbox-row\" style=\"display:none;\">\n                    <label>\n                        Products you are withdrawing from                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <p class=\"oodz-field-help\" style=\"margin-top:0;\">\n                        Check the products from the selected order that you want to withdraw from.                    <\/p>\n                    <div class=\"oodz-produkty-checkboxes\" id=\"oodz-produkty-checkboxes\"><\/div>\n                <\/div>\n\n                                <div class=\"oodz-field\" id=\"oodz-produkty-row\" style=\"display:none;\">\n                    <label for=\"oodz-produkty\">\n                        Products you are withdrawing from                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-produkty\"\n                        name=\"produkty\"\n                        rows=\"3\"\n                        placeholder=\"List the product names (one per line)\"\n                    ><\/textarea>\n                <\/div>\n                \n                <div class=\"oodz-field\">\n                    <label for=\"oodz-poznamka\">\n                        Note                        <span class=\"oodz-optional\">(optional)<\/span>\n                    <\/label>\n                    <textarea\n                        id=\"oodz-poznamka\"\n                        name=\"poznamka\"\n                        rows=\"2\"\n                        placeholder=\"Reason for withdrawal or other notes\u2026\"\n                    ><\/textarea>\n                <\/div>\n\n                                                <div class=\"oodz-field\">\n                    <label for=\"oodz-iban\">\n                        IBAN                                                    <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                                            <\/label>\n                    <input\n                        type=\"text\"\n                        id=\"oodz-iban\"\n                        name=\"iban\"\n                        autocomplete=\"off\"\n                        placeholder=\"e.g. GB29 NWBK 6016 1331 9268 19\"\n                        required                    >\n                    <p class=\"oodz-field-help\">\n                        Enter your IBAN so we can return the money to your bank account.                    <\/p>\n                <\/div>\n                \n                            <div class=\"oodz-field oodz-field-gdpr-info\">\n                <p style=\"font-size:13px;color:#555;margin:0;line-height:1.5;\">\n                    Your personal data is processed for the purpose of handling your withdrawal from contract, on the basis of Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (legal obligation under EU Directive 2023\/2673). For details, see the <a href=\"https:\/\/eshop.martinky.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy policy<\/a>.                <\/p>\n            <\/div>\n            \n                <div class=\"oodz-error\" id=\"oodz-error\" role=\"alert\" aria-live=\"polite\" style=\"display:none;\"><\/div>\n\n                <button type=\"submit\" class=\"oodz-submit-btn\" id=\"oodz-submit\">\n                    <span class=\"oodz-btn-label\">Confirm withdrawal from contract<\/span>\n                    <span class=\"oodz-btn-spinner\" aria-hidden=\"true\" style=\"display:none;\">\n                        <span class=\"oodz-spinner\"><\/span>\n                        Sending\u2026                    <\/span>\n                <\/button>\n\n                <p class=\"oodz-footer-note\">\n                    After submission you will receive a confirmation to the e-mail you entered, with the exact date and time the notification was received.                <\/p>\n            <\/form>\n\n        <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9eea99 elementor-widget elementor-widget-spacer\" data-id=\"e9eea99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-72979","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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